ReturnPolicy

Return Policy

Last Updated: August 22, 2026

At Coreshop, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help.

Returns Window

You have 30 days from the date of delivery to initiate a return for most products. Items must be returned in their original condition: unused, ,unwashed, aall original tags and packaging intact.

  • Exceptions: Certain products such as [custom-made items, perishable goods, or final sale items] are not eligible for return. Please check the product description for specific exclusions.

How to Return an Item

To initiate a return, please follow these steps:

  1. Contact our customer service team at Dieljca@aol.com or call (352) 572-3267 to request a return authorization.

  2. Provide your order number, the item(s) you wish to return, and the reason for the return.

  3. Once your return is approved, you will receive a confirmation email with instructions on where to send your package.

Please ensure the item is securely packaged to prevent damage during return shipping.

Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases where the item is defective or we made an error with your order.

  • Defective or Incorrect Items: We will provide a prepaid return shipping label and cover the cost of return.

  • Buyer’s Remorse (e.g., changed mind, didn’t like the product): The cost of return shipping will be deducted from your refund.

Refunds

Once we receive and inspect your returned item, we will send you an email notification. Your refund will be processed within 2 business days of receipt and inspection.

  • Refund Method: Refunds will be issued to the original payment method used for the purchase.

  • Processing Time: Please allow up to 7–10 business days for the refund to appear on your bank or credit card statement, depending on your financial institution.

  • Restocking Fee: We do not charge restocking fees.

Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 7 days of delivery. We will arrange for a replacement or a full refund at no additional cost to you, including free return shipping.

Please include a description of the issue and, if possible, provide photos of the damage to help us resolve the matter quickly.

Return Policy for Google Merchant Center Compliance

To ensure compliance with Google’s policies, we confirm the following:

  • Return Window: A minimum of 30 days from delivery for returns.

  • Refund Speed: We begin the refund process within 2 business days of receiving the returned item.

  • Transparency: All costs, including return shipping fees, are clearly disclosed prior to purchase.

  • Return Methods: Returns are accepted by mail.

Exceptions

The following items are not eligible for return:

  • [List any non-returnable items, e.g., gift cards, downloadable software, personal care items]

  • Items returned after the 30-day return window

  • Items that show signs of use, wear, or damage not caused by shipping

Contact Us

If you have any questions about this return policy, please contact us:

  • Email: info@coreshop.vip

  • Phone: (352) 572-3267

  • Mailing Address:
    Coreshop
    865 Ne 49th St
    Ocala, FL 34479
    United States